Organicking Return Policy
At Organicking, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
- You have 30 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
- Only items purchased directly from organicking.in are eligible for return. Products purchased from third-party retailers must be returned to the respective seller.
2. Non-returnable Items
- Perishable goods such as food items cannot be returned.
- Any item that has been used or damaged due to customer handling is non-returnable.
- Gift cards and promotional items are also non-returnable.
3. Return Process
- To initiate a return, please contact our customer support team at support@organicking.in with your order number and reason for the return.
- Once your return is approved, we will provide a return shipping label and instructions.
- Please ensure the item is securely packaged to avoid damage during transit.
4. Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original method of payment within 7-10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges
- If you received a defective or damaged item, you are eligible for an exchange. Please contact us at support@organicking.in within 7 days of receiving your order for assistance.
6. Late or Missing Refunds
- If you haven’t received a refund yet, please check your bank account or contact your credit card company. If you’ve done this and still have not received your refund, contact us at support@organicking.in.